Terms of Service
Last updated August 4, 2026
These terms apply to (a) businesses that use Dialhaven's AI phone answering service ("clients"), and (b) anyone who calls a phone number answered by Dialhaven or visits this website.
1. What Dialhaven does
Dialhaven answers calls on behalf of client businesses using an AI voice assistant, especially after hours or when a call would otherwise go unanswered. The assistant can answer common questions, take messages, and schedule appointments on the client's calendar.
2. Disclosure to callers
Calls handled by Dialhaven are answered by an automated assistant, not a human, and may be recorded or monitored. This is disclosed at the start of each call. By continuing a call after this disclosure, you consent to it. If you do not consent, you may end the call and contact the business through another channel.
3. No professional advice
The assistant provides general scheduling and informational assistance only. It does not provide legal, medical, financial, or other professional advice, and nothing it says should be relied on as a binding offer, price quote, or guarantee on behalf of a client business unless separately confirmed by that business.
4. Accuracy
While we aim for the assistant to be accurate and helpful, AI-generated responses can occasionally be wrong or incomplete. Client businesses are responsible for confirming any appointment, quote, or commitment communicated through the assistant.
5. Acceptable use
You agree not to use Dialhaven's phone numbers or website to transmit unlawful, abusive, or fraudulent content, or to attempt to interfere with or reverse-engineer the service.
6. Client responsibilities
Businesses using Dialhaven are responsible for providing accurate business information (hours, services, availability) for the assistant to relay, and for complying with applicable telemarketing, recording-consent, and data protection laws in the jurisdictions where they operate.
7. Limitation of liability
Dialhaven is provided "as is." To the fullest extent permitted by law, Dialhaven is not liable for indirect, incidental, or consequential damages arising from use of the service, including missed messages, scheduling errors, or call disruptions.
8. Changes
We may update these terms as the service evolves. Continued use of the service after changes take effect constitutes acceptance of the updated terms.
9. Contact
Questions about these terms: dialhaven@gmail.com