DialHaven
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DialHaven / Property management
AI receptionist · Residential · commercial

Tenant emergencies happen at 2 am.
So does your phone.

Burst pipes and lockouts don't wait for office hours. DialHaven sorts emergencies from routine requests, gets the unit and details, and books the maintenance visit — so small problems don't turn into big ones.

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Example callProperty management
Caller
Hi, there's water dripping through my kitchen ceiling from the apartment upstairs.
DialHaven
Thanks for calling right away. What's your building and unit number, and is the water near any electrical outlets or lights?
Caller
Maple Court, unit 3B. It's near the light over the sink.
DialHaven
Please keep that light switched off. I'm flagging this as urgent for the on-call maintenance team, and I've booked a visit for 8 am. Is this the best number to reach you?
Caller
Yes.
DialHaven
Got it. Maple Court 3B, active leak near a light fixture. Urgent, and a visit booked for 8 am.
✓ Urgent: active leak, Maple Court 3B · visit booked 8:00 am · owner emailed
An illustration of how a call goes. The live demo line answers as an HVAC company, but it's the same assistant.
When calls get missed

The call you miss is the job someone else books.

2:15 AMWater leaking from the unit above. The tenant needs someone now.
MONDAY 9 AMTwelve maintenance calls before lunch. Your team is showing units.
HOLIDAYNo heat in a building. Five tenants call the same office line.
What it handles

Built around how property management calls actually go

You approve every answer before it goes live. Anything outside what you approved gets a message, not a guess.

Emergency vs. routine

Uses your rules to separate true emergencies from requests that can wait.

Unit and access details

Gets the building, unit, problem and permission to enter.

Maintenance booking

Books routine repairs into open maintenance slots.

Leasing questions

Answers approved questions about vacancies, showings and office hours.

Pricing

One plan.
One booked job can cover it.

$349 /month

$500 one-time setup, done for you · 300 calls included, then $1/call · month to month, cancel any time.

For property management, the cost of a small problem left overnight (or a leasing lead) is roughly $300. At that value, 2 recovered jobs cover the month. Try the missed-call calculator →

Get my setup call →
Questions

Property management: common questions

How does it decide what counts as an emergency?
You set the rules — active leaks, no heat, lockouts, safety issues. Those get flagged urgent at the top of your email summary. Everything else is booked into the next routine slot.
Can it handle several buildings?
Yes. It asks for the building and unit on every call. If you manage several portfolios with separate numbers, talk to us about multi-location setup.
Can tenants use it for rent or lease questions?
It answers only what you approve — office hours, how to pay, showing times — and takes a message for everything else.
What does it cost?
$349 a month plus a $500 one-time setup. 300 calls are included, then $1 per call. If it doesn't book you a real job in your first 30 days, you get your first month and your setup fee back.
Where can I read the rest?
The main FAQ covers call forwarding, recording notices, and what happens to call data.

Other businesses DialHaven answers for:

Home servicesRoofing & restorationLaw firmsAuto repair & towingEveryone else
Ready to try it

Close the office.
Keep the conversation open.

Four quick fields. We call you, learn how your phones work, and have DialHaven answering on your number within days. If it doesn't book you a job in 30 days, you get your money back.

or, just call it
+1 (908) 398-2418
We call you once, at the time you pick. No spam, no drip — and a 30-day money-back guarantee if you go ahead.

Got it. We'll call you back.

Your details reached us and one of the founders is on it — at the time you picked, or as soon as we can if you left it blank. In the meantime, if you want to hear how it sounds on your kind of business, the demo line is live.

Live demo answering now — call it +1 (908) 398-2418